TikTok

TikTok

Average ratings 4.76

from 14M Reviews

Latest Version: 28.2.0

Updated at Feb 14, 2023

Genres: Entertainment Photo & Video

Insights

What aspects of this app are the most valued among users?

  1. Entertaining content: Users can find entertaining content on their FYP (For You Page) and watch videos.
  2. Time limits and restrictions: Parents can set time limits and restrictions so that their kids can only see videos appropriate for their age.
  3. Making friends: Users can make many friends on the app and express their feelings and post about their life.
  4. Gaming: Users can post about gaming and share their gaming experiences.
  5. No account deletion: Parents are encouraged not to delete their kids' accounts or apps, as this can be upsetting for the kids.

What aspects of this app do people complain about the most?

  1. Poor updates: Users are giving negative feedback because the updates have made the app worse in one way or another. For example, the ability to search up videos was removed, and the format of the app was completely ruined after the latest update.
  2. Useless and hindering features: Users are giving negative feedback because the developers are adding useless and hindering features, such as a dislike button and a “Friends” tab, while taking away the things that make the app more accessible.
  3. Lack of improvement: Users are giving negative feedback because they don’t see how the updates are improving the app, and they don’t feel comfortable updating the app when it’s highly probable they’ll end up regretting it.

What are the top priorities that this app has to address right away?

  1. Monitor the content on the app to ensure it is appropriate for all ages.
  2. Ensure that users have the option to have a private or public account.
  3. Make sure that users can easily remove followers.
  4. Monitor the For You page to ensure that the content is relevant to the user.
  5. Monitor user feedback to ensure that the app is meeting their needs.

What additional features may this app offer to enhance the user experience?

Roadmap for App Improvement

  1. Add an option to select and remove followers in bulk.
  2. Add a feature/question when going private to keep or remove all followers.
  3. Allow users to unlink their phone number from an account and use it for another.
  4. Add an option to delete all videos at once or select multiple videos to delete.