1. It's Amazing: The user states that the app is amazing and they use it everyday with their friends.
2. Recommendation: The user recommends the app to others.
3. Convenience: The user likes that they can use the app from the comfort of their own bedroom.
4. Sharing: The user likes that they can share their dog with their friends on the app.

1. The app does not work - Users have been trying for almost two months to get the app to work, but have not been successful.
2. Unable to establish calling - The app says it is unable to establish calling, which is a major feature of the app.
3. Google Duo was better - Users preferred Google Duo, which worked perfectly no matter where they were in the country.
4. Frustration and sadness - Users are frustrated and saddened that they cannot FaceTime their children, and the children on the other end cannot get the app to work either.

1. Investigate the issue with the app: It is important to investigate the issue with the app to determine why it is not working. This could involve looking into the code, testing the app, and talking to users to get more information.
2. Reach out to users: It is important to reach out to users to get more information about their experience with the app. This could involve sending surveys, conducting interviews, or even just talking to users directly.
3. Develop a plan to fix the issue: Once the issue has been identified, it is important to develop a plan to fix the issue. This could involve making changes to the code, updating the app, or even just providing better customer support.
4. Communicate with users: It is important to communicate with users to let them know that the issue is being addressed. This could involve sending out emails, posting updates on social media, or even just talking to users directly.
5. Monitor the issue: It is important to monitor the issue to ensure that it is being fixed. This could involve tracking user feedback, testing the app, and looking for any new issues that may arise.

Roadmap for Improving the App

1. Add more colors to the doodles, including skin tones.
2. Add a zoom feature to allow for more detailed drawings.
3. Add more brush types and the ability to adjust brush size.