1. Ability to stay in touch with friends from school, family, and work.
2. Ability to join and create servers with as many people as desired.
3. Ability to make group chats with up to 10 people.
4. Unique four digit number for each account.
5. Dark mode which is easy on the eyes.

1. Bug causing channel to freeze on mobile when creating own server and editing channel
2. Certain role can still see channel that only specific role can
3. Refreshing app, deleting and redownloading, and updating phone not fixing bug
4. Change in roles not allowing certain role to not see certain channel
5. Not satisfied with change in roles

1. Investigate the customer's experience and the current process for handling account hacks and false purchases.
2. Review the Terms and Conditions to ensure they are clear and up-to-date.
3. Develop a process for handling customer appeals and ensure that customer service representatives are trained to handle customer appeals.
4. Develop a process for refunding customers who have been wrongfully charged for false purchases.
5. Develop a process for restoring accounts that have been disabled due to chargebacks.

Roadmap for Improving the App

1. Fix the bug where closing DM’s causes the app to only show profile settings.
2. Add the feature to hide non-viewers on PC.
3. Allow the app to rotate to fill the screen when entering a screenshare in a vertical view.
4. Improve the app's performance.